SomCity Privacy Policy

Privacy Policy

How SomCity collects, uses, and protects your information.

Legal

Privacy Policy – SomCity

Last updated: 21 July 2026

SomCity (“we”, “us”, “our”) operates the SomCity mobile application and website at https://somcity.so. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information we collect

  • Account details: name, phone number, and login information when you register or sign in
  • Profile information: photo and other details you choose to add
  • Order and shopping data: cart items, wishlist, orders, delivery details, and payment-related information needed to complete purchases
  • Device and usage data: device type, app version, and basic analytics about how you use the app
  • Support messages: information you send to us (e.g. info@somcity.so)

2. How we use your information

  • To create and manage your account
  • To process orders, deliveries, and customer support
  • To improve the SomCity app and services
  • To send important service messages (e.g. order status / OTP)
  • To keep the app secure and prevent fraud

3. Sharing of information

We do not sell your personal information.

We may share data only with:

  • Service providers who help us run SomCity (hosting, SMS/OTP, payments, analytics), under confidentiality obligations
  • Authorities when required by law

4. Data storage and security

Your data is stored on secure servers and protected with reasonable technical and organisational measures. No method of transmission or storage is 100% secure.

5. Data retention

We keep your information only as long as needed for the purposes above, or as required by law. You may request deletion of your account and related data.

6. Your rights

Depending on applicable law, you may request to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account / data
  • Withdraw consent where processing is based on consent

Contact us at info@somcity.so to make a request.

7. Account deletion

You can delete your account in the SomCity app (Profile → Delete account), or request deletion at:

https://somcity.so/delete-account

Email: info@somcity.so

8. Children’s privacy

SomCity is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of SomCity after changes means you accept the updated policy.

10. Contact

SomCity

Website: https://somcity.so

Email: info@somcity.so